All components of a charge appeal request must be provided to be considered. Missing any components will result in the automatic denial of the request.
RPG will confirm if we received a copy of your move-in inspection form from August and cross-check the charges with it. Not having a move-in inspection form submitted upon tenant move-in to RPG will result in the automatic denial of the request. Any other documentation besides the move-in inspection form will not be considered.
If an appeal is approved, a credit will be applied to the tenant account soon after.
Submission of a charge appeal request does not warrant the removal of any late fees which may have been incurred as a result of the charge. Contact RPG at leasing@rpg-mail.com if you have further questions.